Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our services.

Table of Contents

Introduction

At EasyBillnPay Techno Services Pvt. Ltd. (including its subsidiaries or affiliated companies, henceforth also referred as 'EasyBillnPay', 'Software', 'Solution', 'Service Provider', 'Service', 'We', 'Our' or 'The Company'), we understand that you are trusting us with confidential information and we believe that you have a right to know our practices regarding the information we may collect and use when you use our service or interact with us in any manner.

EasyBillnPay is a cloud-based web platform that enables companies to manage their client contracts, consultant human resources, process payroll and time sheet billing & collections. As a part of software solution offering, we provide consultant welcome portal/mobile application, consultant self-service portal/app and client portal.

User Definitions

A User may be either a company, establishment or consultancy, for example a company which has executed an agreement with EasyBillnPay or with our resellers or distributors who provide EasyBillnPay's services ("Customer") or a Customer's users for example a Customer's employees, of the Services or users of the website ("End User(s)") (Customer, End User and Consultants shall collectively be referred to as "Users" or "you").

This Privacy Policy describes the policies and procedures of EasyBillnPay on the collection, use, access, correction, and disclosure of your personal information on www.staffinggo.in (the "Site") and our Mobile Apps. Your personal information will include any information which, either alone or with other data, is reasonably available to Us and relates to You ("Personal Information").

Important Note: This Privacy Policy does not apply to any third party applications or software that can be accessed from the Site, the Services or the Mobile Apps, such as applicant tracking systems, financials softwares, social media websites or partner websites ("Third Party Services").

By using our Services, you acknowledge you have read and understood this privacy policy.

Information We Collect and How We Use It

Non-Personal Information

The first type of Data is non-identifiable and anonymous information ("Non-personal Information"). We are not aware of the identity of the User from which we have collected Non-Personal Information. Non-Personal Information is any unconcealed information which is available to us while Users are using the Service or the Website.

Non-personal Information which is being gathered consists of technical information and behavioural information and may include:

  • The User's Internet protocol (IP) address used to connect your computer to the Internet
  • Your uniform resource locators (URL)
  • Operating system and type of browser
  • Browser plug-in types and versions
  • Screen resolution and Flash version
  • Time zone setting
  • The User's 'click-stream' on the Website and Services
  • The period of time the User visited a specific page
  • Methods used to browse away from a page

Personal Information

We generally collect and process the following types of Personal Information:

Personal Information which is being gathered through the Service consists of any personal details provided consciously and voluntarily by a Customer (Employer), End User or the Customer's administrator or through your use of the EasyBillnPay platform.

This may include:

  • Your name (first and last), nickname, birthdate, gender, nationality
  • Designation, phone number(s), date you first started working
  • Department you work in, employee ID/national security number
  • Address, country, city, postcode, family status
  • Spouse's and other dependents name, gender and birth date
  • Your bank account details (bank name, account number, branch address)
  • Details regarding your salary and work (pay period, payment frequency, base salary, gross salary, overtime, bonuses, commissions)
  • Statutory payments such as sick, maternity/paternity leave
  • Emergency contact details
  • Tax declarations and related information

Location Information

We do not ask you for, access, or track any location based information from your mobile device at any time while downloading or using the Mobile Apps. However, if you are using the EasyBillnPay Mobile App, your employer may enable location tracking technology for time tracking purposes.

Attendance Logs

If our Customer (Employer) chose to utilize the optional Time and Attendance module, we shall retain and process biometric device logs of the users for the purposes of calculating attendance and payroll using the rules configured by the Customer. The information collected consists of employee or attendance id along with timestamps of punches (in and out entries).

Contact Information

When you express an interest in obtaining additional information about the Services, the Site, or Mobile Apps, EasyBillnPay may ask you to provide your personal contact information, such as your name, email id and phone number. This information is used to communicate with you by responding to your requests, comments and questions.

Device Information

When using the Mobile Apps, We may request access to your device's camera and photo storage. This allows you to take and upload pictures and such access would only be used in ways you choose. You may at any time revoke access at the device level.

How We Use Your Information

Data Collected as a Service Provider

As a service provider, EasyBillnPay systems only collects information as per the Customer (employer's) requirement. Our Master Subscription Agreement governs the delivery, access, and use of the Services and Mobile Apps, including the processing of Personal Information and data submitted through Services accounts.

Customer Control: The Customer (e.g., your employer) controls their Platform and any associated client data. If you have any questions about specific Platform settings, the processing of Personal Information in the Platform, or its privacy practices, please contact the Customer administrator of the Platform you use.

Customer data will be used by EasyBillnPay in accordance with:

  • The Customer's instructions
  • Applicable terms in the Master Subscription Agreement
  • Customer's use of Services functionality
  • As required by applicable law

Under applicable GDPR, EasyBillnPay is a processor of Customer data and Customer is the controller.

Sharing of Your Information

Third Party Services

At times, you may be able to access other Third Party Services through the Site, for example by clicking on links to those Third Party Services from within the Site. We are not responsible for the privacy policies and/or practices of these Third Party Services, and you are responsible for reading and understanding those Third Party Services' privacy policies.

Information Shared with Our Service Providers

We may share your information with third parties who provide services to Us. These third parties are authorized to use your Personal Information only as necessary to provide these services to Us. These services may include:

  • Email services to send marketing communications
  • Mapping services
  • Customer service or support
  • Providing cloud computing infrastructure

Information Shared with Our Sub-Processors

We employ and contract with people and other entities that perform certain tasks on Our behalf and who are under Our control such as email service providers, mapping service providers, and customer support providers ("Sub-Processors"). We may need to share Personal Information with Our Sub-Processors in order to provide Services to you.

Sub-Processor Guidelines

Unless We tell you differently, Our Sub-Processors do not have any right to use Personal Information or other information We share with them beyond what is necessary to assist Us. Transfers to subsequent third parties are covered by onward transfer agreements between EasyBillnPay and each Sub-Processor.

Information Disclosed Pursuant to Business Transfers

In some cases, We may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if We, or substantially all of Our assets, were acquired, or if We go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party.

Information Disclosed for Protection

In certain situations, We may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We also reserve the right to access, read, preserve, and disclose any information as We reasonably believe is necessary to:

  • Satisfy any applicable law, regulation, legal process or governmental request
  • Enforce this Privacy Policy, including investigation of potential violations
  • Detect, prevent, or otherwise address fraud, security, or technical issues
  • Respond to user support requests
  • Protect Our rights, property, or safety

Data Retention

Any Customer may request information regarding the storage and retention of data ("Audit") by contacting us. EasyBillnPay shall make reasonable efforts to respond to the Audit in a reasonable time and subject to applicable law and to the protection of EasyBillnPay's trade secrets.

EasyBillnPay will retain data it processes on behalf of its Customers only for as long as required to provide the Service to its Customers and as necessary to comply with its legal obligations, resolve disputes and enforce its agreements.

Data Backup and Deletion

The data in EasyBillnPay is backed up for system continuity purposes and each backup file may be stored for 90 days. After a termination of services by a customer, an automated process will begin that permanently deletes the data in 30 days. Once begun, this process cannot be reversed and data will be permanently deleted.

Some data will not be deleted and shall be kept in an anonymized manner:

  • Metadata and statistical information concerning the use of the Service
  • Information retained on third-party service providers' servers
  • Anonymized aggregated data for service improvement

Contracts and billing information may be retained as required by EasyBillnPay but at least 5 years from termination or expiration of the relationship with the applicable Customer or party.

User Responsibility: Each User must keep the appropriate backup of its data. EasyBillnPay shall not be responsible for any deletion of data or for any breach to database or for any erroneous data unless otherwise agreed with its Customer.

Data Storage & Security

Where We Store Your Data

The Data we collect is hosted on the Amazon Web Services Cloud data centres which provides advanced security features. EasyBillnPay headquarter is based in India from where we provide customer support services, but no customer data is stored, except for customer call data.

In providing your Personal Information to EasyBillnPay, your Personal Information will be sent to Singapore, US and India (or otherwise outside of the European Union), where the local applicable law may provide you with less protection than under European Union law. However, any transfer of Personal Information from the European Union to these other locations will be strictly in accordance with applicable European Union data protection law.

Security Measures

We take great care in implementing, enforcing and maintaining the security of the Service, and our Users' Personal Information. EasyBillnPay implements, enforces and maintains security policies to prevent the unauthorized or accidental access to or destruction, loss, modification, use or disclosure of personal data.

Security Infrastructure

The Personal Information is hosted on Amazon Web Services which provides advanced security features and is compliant with SOC, PCI among other reports. All Personal Information is stored with logical separation from information of other customers.

EasyBillnPay limits access to personal data to those of its personnel who:

  • Require access in order for EasyBillnPay to fulfil its obligations
  • Have been appropriately and periodically trained on data handling requirements
  • Are under confidentiality obligations as required under applicable law

Security Breach Response

EasyBillnPay shall act in accordance with its policies to promptly notify Customer in the event that any personal data processed by EasyBillnPay on behalf of Customer is lost, stolen, or where there has been any unauthorized access to it. Furthermore, EasyBillnPay undertakes to co-operate with Customer in investigating and remedying any such security breach.

Your Rights Associated with Your Information

If we are storing your personal information, you have the following rights to your information based on the services and your region.

General Rights

In the event that you have provided Personal Information to Us on our website staffinggo.in, we will provide you with information about whether we hold any of your Personal Information. You may access, correct, or request deletion of your Personal Information by contacting Us at info@staffinggo.in.

Service Provider Context: When acting as a service provider of Our Customer, EasyBillnPay has no direct relationship with the individuals whose Personal Information is provided to EasyBillnPay through the Services. Individuals should direct queries to the HR department of the Customer Organization.

European Economic Area (EEA) Rights

If located in the European Economic Area, you have the following rights regarding your Personal Information where we directly collected from you:

Right of Access

You can request details of your Personal Information We hold. We will confirm whether We are processing your Personal Information and provide additional information including the types of Personal Information, sources, purposes, and retention periods.

Right of Correction

At your request, We will correct incomplete or inaccurate parts of your Personal Information, although We may need to verify the accuracy of the new information you provide us.

Right to be Forgotten

At your request, We will delete your Personal Information if it is no longer necessary for Us to retain it, you withdraw consent, you object to processing, or the information was processed illegally.

Right to Restrict Processing

At your request, We will restrict the processing of your Personal Information if you dispute accuracy, processing was illegal, We no longer need the information, or you object to processing.

Right to Data Portability

At your request, We will provide you free of charge with your Personal Information in a structured, commonly used and machine readable format, under certain conditions.

Right to Object

Where We rely on Our legitimate interests to process your Personal Information, you have the right to object to this processing on grounds relating to your particular situation.

Right Not to be Subject to Automated Processing

You will not be subject to decisions with a legal or similarly significant effect that are based solely on the automated processing of your Personal Information, unless you have given explicit consent.

Right to Withdraw Consent

You have the right to withdraw any consent you may have previously given Us at any time. To exercise your rights, please contact Us at support@staffinggo.in.

We will respond to your request within 30 days or provide you with reasons for any delay. Usually, We will not charge you any fees in connection with the exercise of your rights, unless your request is manifestly unfounded or excessive.

Changes to the Privacy Policy

The terms of this Privacy Policy will govern the use of the Service and any information collected in connection therewith, however, EasyBillnPay may amend or update this Privacy Policy from time to time.

The most current version of this Privacy Policy will always be posted at: www.staffinggo.in/PrivacyPolicy

Notice of Changes

Unless otherwise agreed with the Customer, we will endeavour to provide notice of material changes to this policy on the homepage of the website and (if applicable) via email. Such material changes will take effect seven (7) days after such notice was provided on our website or sent by email.

All other changes to this Privacy Policy are effective as of the stated "Last Revised" date and your continued use of Services will constitute your active acceptance of, and agreement to be bound by, the changes to the Privacy Policy.

Contact Information

If you have any questions (or comments) concerning this Privacy Policy, you are welcome to contact us and we will make an effort to reply within a reasonable timeframe, and not over 30 business days.

Get in Touch

General: info@staffinggo.in
Support: support@staffinggo.in
Website: www.staffinggo.in
Last Revised: November 20, 2019

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